Booking Policy
NO EXTRA GUESS UNLESS YOU’RE BEING SERVICED
No access ⛔️ oils (please don’t oil hair before appointment)
To respect your stylist and other clients, please arrive on time for your appointment. We permit a 15-minute grace period for unforeseen circumstances. If you arrive more than 15 minutes late, you’ll be charged a $20 late fee. If you arrive more than 30 minutes late, you’ll forfeit your appointment and be charged a last-minute cancellation fee equaling 30% of the total cost of your service.
Nymphiaa BB requires a credit card on file to schedule an appointment. You’ll be charged a $25 NON-REFUNDABLE DEPOSIT of the total amount when booking. The remaining balance will be charged when the service is complete. You'll receive a full refund if you cancel your appointment with at least 24 hours' notice. If you cancel with less than 24 hours’ notice or don’t attend your appointment, you’ll forfeit your deposit.
Your appointments are very important to us. You help ensure we can serve all our clients as best as possible by showing up to them ready and on time. However, we understand that unexpected situations may arise, necessitating schedule changes. If you need to cancel or reschedule an appointment, please give us at least 24 hours' notice.
Missed appointments without prior notice impact our ability to accommodate other clients and maintain the high standards you deserve. Therefore, you’ll be charged a no-show fee of $30 if you miss an appointment without prior notice.
In rare circumstances, we may need to cancel an appointment. If we cancel with less than 24 hours' notice, we’ll reschedule as soon as possible and offer you an 15% discount on your next service.
If there has been a hair malfunction you have 48hrs to contact stylist to resolve the situation
Thanks for booking Nymphiaa Beauty Bar